We build and configure call infrastructure that just works - VoIP, Anveo, FreePBX, Asterisk, Twilio, 3CX and the rest. Whether you're a 3-person team that needs reliable extensions or a 50-seat call centre running a predictive dialler, we set up the system, integrate it with your CRM, train your team and stay on call for the first month.
Every deployment is engineered for the realities of telephony: dropped calls, codec mismatches, NAT traversal, carrier quirks, and regional compliance. We test against real phone numbers in real conditions before handing the keys over.
Most teams come to us frustrated with vague pricing, lock-in contracts and "managed services" that nobody actually manages. We give you a fixed quote, the credentials, and clean documentation. You run the system - we're around when you need us.
Route by time, queue, language, skill or load. Ring groups, round-robin, simultaneous or hunt - whatever fits your workflow.
Forward to mobile, alternate lines, follow-the-sun teams or external answering services with full caller ID preservation.
Multi-level menus, voice-to-email, voicemail transcription, after-hours messaging and language selection trees.
Outbound campaigns at scale with answer-machine detection, do-not-call list enforcement and live agent connection rates over 30%.
HubSpot, Salesforce, Pipedrive, Zoho or custom. Click-to-call, screen pops, automatic logging, post-call surveys.
Encrypted call recording, configurable retention, opt-out flows, GDPR / HIPAA-aware deployments and tamper-proof archives.
Live agent status, queue depth, abandonment rate, average wait time and SLA tracking - on screen for supervisors.
Optional Whisper-powered call transcription with sentiment scoring, keyword alerts and searchable archives.
TLS+SRTP encryption, geo-blocking, rate limits and fraud detection to stop toll fraud before it hits your invoice.
Admin and agent training, written documentation, and direct access to our engineers for the first 30 days post-launch.
How We Work
No black-box phases. You see real progress every week.
Free 30-min call. We map your goals, users and constraints, then send a written scope and fixed quote.
Figma mockups for every screen. You approve before any production code is written.
Weekly demos in a staging environment. Clean Git history. You own the code from commit one.
Production deploy, monitoring set up, 30 days of post-launch support included.
Pricing
VoIP, predictive diallers and call-centre infrastructure - configured to run.
All projects include 30 days of post-launch support. Quotes are fixed after the discovery call - no surprise invoices.
FAQ
Still have questions?
Ask Us AnythingAs a crystal technology company, we offer a comprehensive suite of services to cater to your digital needs.
